We started our partnership with Iris in 2018 and could not be happier with our decision. Iris’ ID Theft Protection service has been a key differentiator for our brand. It has enabled us to enter a key segment for our customers and helped us clinch deals. Concern around identity theft is on the rise and the ability to provide such a product has built confidence in our brand. In addition, Iris’ global coverage and product fluidity has opened up new opportunities expanding our addressable market. All of this would not have been possible without Iris’ support, especially the promptness and transparency with which their teams operate.

We have seen a very positive agent and customer response to the Identity Theft product that we offer through our partnership with Iris. Offering it as an optional endorsement allows agents to educate customers on the risks posed by identity theft and guide them to the protection level that best meets their needs. In addition to the additional protection, customers appreciate the convenience of obtaining this coverage through their existing insurance products. From our perspective, in addition to the revenue from the identity theft coverage, we have also seen a retention uplift when this additional protection is selected.

By incorporating Iris's solutions into our product line, we have achieved tangible and positive outcomes. Firstly, we have witnessed increased customer loyalty as a result of offering a dependable product at a competitive rate. This has not only attracted new customers but also fostered a stronger bond with our existing customer base. Additionally, the integration of Iris's solutions has led to heightened client and partner satisfaction. By providing an additional revenue stream, we have been able to meet the evolving needs of our clients while strengthening our relationships.

Since partnering with Iris, our Identity Protection plan participation has grown almost tenfold within our clientele. We anticipate continued growth throughout the coming years as identity theft persists.

Throughout our time working together, we’ve always had reliable contacts at Iris that we can go to directly who truly care about our success. The relationship that we’ve built with Iris has always been important to us and will continue to be in the future.

It’s important to provide this service to our employees as we are a financial services company, it shows that we are dedicated to helping our employees stay financially safe and secure. It can provide a peace of mind to employees to know that their company cares about their financial well-being and is proactive in protecting them from a financial perspective.

It was clear from the start that our onboarding manager was working to achieve our collaborative goals and not simply work our way through the onboarding list. This was greatly appreciated! We had to make several pivots mid-stream to improve the activation rate and our onboarding manager not only listened but also came up with creative solutions that helped us to achieve our target goals. Their collaborative style was noticed and appreciated throughout the onboarding process.