Insurance Reimagined
A World of Possibilities with Iris^® Identity Protection

Provide your policyholders with a highly personalized experience that perfectly complements your insurance coverage and drives revenue straight to your bottom line.

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Deliver Robust Protection
Your Customers Want from You

Securing policyholders’ most valuable assets is already part of your core mission. What about offering services that help protect their data and identity?

	The financial loss from identity fraud and scams was nearly $50 billion in one year alone.¹
	Consumers spent an average of 10 hours resolving fraud in 2023. In 2022, the average was 6 hours.²
	70% of consumers indicated they would likely purchase identity protection from their insurance company.³

In an industry – and world – that is heavily reliant on digital technology, your policyholders are increasingly at risk of data compromise and, worse, identity fraud. While insurance providers may offer identity fraud insurance policies, your customers are asking – nay, demanding – the tools they need to mitigate their risk.

As a brand dedicated to safeguarding the important parts of people’s lives, offering identity protection became a natural extension of our commitment. Offering Iris’ solutions not only strengthens our relationship with customers but also enhances their trust and confidence in our brand. By actively addressing their concerns and providing robust identity protection, we establish ourselves as a reliable and comprehensive provider. Ultimately, this positively impacts our business by fostering long-term customer loyalty, attracting new customers, and differentiating ourselves in a competitive market.

Iris Insurance Client Since 2019

Unclock New Revenue Streams
with Identity Protection from Iris

Iris’ premier offerings will help you fortify customer trust, strengthen retention and loyalty, and increase your company’s revenue. In fact, one of our insurance clients generated $18M in additional revenue from their identity protection program last year. What’s more, a major insurance client sees a 2% higher retention of policyholders with our identity protection services.

Enjoy Unmatched Flexibility
Across All Your Product Development Needs

Tech-Forward Solutions

Hand-pick from over a dozen – and counting – identity and cyber protection solutions, giving you complete control over the features that best suit your audience.

Diverse
Experiences

Deliver identity protection exactly how you want – within your existing digital experience via API integration, via our web-based OnWatch^® portal, or as an individual micro-experience.

Flexible
Enrollment

Choose how you want your customers to access your identity protection experience – whether that means a connection through your existing system via single sign-on, API, member ID, or something else.

Data Management Options

Decide where your customers’ data is stored – whether in your own protected environment or Iris’. We will work with you to discuss an ideal solution that benefits your organization best.

Provide Your Customers In-Demand Protection
While Giving Your Brand a Competitive Edge

Stand out with world-class protection services, award-winning fraud resolution support, all-inclusive account management, and ongoing partner marketing assistance from Iris.

Check out some popular consumer protection solutions from Iris^® Powered by Generali:

Credit Monitoring & Alerts

Customers receive detailed notifications of changes to their credit profile, such as new credit inquiries or accounts, which could indicate fraudulent activity. Providing your customers access to their credit report and score is also an option.

Identity Monitoring & Alerts

Iris’ digital security experts scour the deep and dark web, searching for compromised credentials and potentially damaging use of personal information to help detect fraud at its inception, warning your customers so they take immediate action.

Home Title Monitoring & Alerts

Protect your customers against title fraud by continuously monitoring their property titles with Iris’ home title monitoring solution. Customers receive alerts for suspicious activity or changes, ensuring their homes remain in their possession.

High-Risk Transaction Monitoring & Alerts

Iris offers real-time alerts of transactions that involve verification of your customer’s identity across more than 2,500 of the United States’ largest companies so that you can thwart account takeover attempts.

Social Media Monitoring & Alerts

Customers can plug directly into their social media accounts and receive alerts when we detect potential account takeover indicators or inappropriate and dangerous content.

Caller ID Monitoring & Alerts

Protect your customers from phone impersonation fraud with our Caller ID Monitoring. Alerts are sent when suspicious inbound and outbound call attempts occur (e.g., vishing and spoofing).

ScamAssist^®

ScamAssist is a scam analysis tool with a human touch. Consumers covered by ScamAssist can submit suspicious communications online or call our 24/7 U.S.-based team for help with potential scams, including email, phone, text (SMS), or direct mail.*

24/7/365 Resolution Services

Iris offers award-winning customer service and identity fraud resolution, handling affidavits, creditor disputes, communication with law enforcement, and more!** We maintain a high overall satisfaction and pride ourselves on our YTD average Net Promoter Score of 88.

Up to $3 Million ID Fraud Insurance

Help protect your customers against costly financial expenses associated with the resolution and restoration of a stolen identity with up to $3 million in identity theft expense reimbursement.***

Insurance Reimagined
A World of Possibilities with Iris^® Identity Protection

Deliver Robust Protection
Your Customers Want from You

Unclock New Revenue Streams
with Identity Protection from Iris