Watch our webinar to learn:
→ The impact of identity fraud on consumers |
→ Consumer demand for more empathy during the resolution process |
→ Best practices for measuring a successful customer support or fraud resolution case |
→ Tips to help companies enhance the customer experience |
Watch the full webinar to hear expert insights as well as tips to help you improve the customer service experience you're providing.
Eugenia Blackstone, Moderator
Chief Marketing Officer
Iris Powered by Generali
Suzanne Sando
Senior Analyst, Fraud & Security
Javelin Strategy & Research
Patrice Bobala
Head of Global IDP Knowledge & QA
Iris Powered by Generali
Jennifer Mariani
Director of Member Services
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