About Us

Generali Global Assistance (GGA) - the provider of Iris® - is based in the Washington, D.C. Metro Area and has been a leader in the assistance industry since its founding in 1963. GGA is a division of the multinational Generali Group which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that customers have placed in our ability to provide assistance in the most difficult of circumstances.


Putting people first – both employees and customers – is not just a philosophy, it’s our culture.

Generali Global Assistance (GGA) has been busy protecting clients and their customers for over 50 years – via co-branded services and behind the scenes as a white-labeled provider. As the pioneer of the assistance concept, we have decades of knowledge and perspective that comes from offering a diverse array of assistance products and services.

GGA was one of the first companies to provide identity theft resolution services in the United States. We’ve been the identity protection engine behind some of the biggest names in the insurance industry, and today we are a leading provider, proudly protecting millions of lives from the growing threat of identity theft.

Throughout our nearly 15 years of experience in identity protection, we have developed our services with the core focus of helping to improve the lives of our clients and customers. At GGA, we call it being people-first. As your trusted identity protection provider, we endeavor to always put people first and provide award-winning customer service, by continually keeping the people behind the data at the heart of our work.

Iris is a straightforward, safe and effective go to site for identity protection services including credit score monitoring, the ability to keep family members safe as well, and downloadable web protection. With the ability to add family members, it protects loved ones and individuals alike.

The Iris Resolution Specialist was very patient with me and explained the process very thoroughly. He gave me assurance in what to me was a very frightening situation.

Great service for someone looking to have extra protection against identity theft or unauthorized credit use. The website is well organized and easy to navigate. The interface and layout makes it very user friendly. Very competitive pricing compared to similar service providers.



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